Get Onboarding Right and Watch Performance Soar!

Fortify Conference 2020 Event Recap

If you’re gearing up for the upcoming summer season at your winery, sports club or hospitality business, you may be in the throes of hiring and training right now. If the exhilaration of the fast-approaching season is dampened somewhat by a sense of overwhelm at the amount of work ahead of you, don’t panic! There’s help out there for you and we’re happy to point you in a helpful direction!

Last November I had the honour of presenting at Fortify 2020 – the third annual Artisan Fermenters and Distillers Business Conference and Tradeshow. My segment was entitled “Get Onboarding Right and Watch Performance Soar”. We talked about why spending some time to create an onboarding plan is non-negotiable if you want to increase retention, build engagement and heighten performance quicker. I offered a template for an Onboarding Plan for attendees to customize – you can find it HERE and you can watch the conference presentation segment below.

Fortify 2020 offered a full day of varied virtual presentations on topics ranging from email marketing to leveraging Google ads, from rewards and recognition initiatives to navigating the complex regulatory landscape, and of course Fortify’s signature “Lightning Talks”: brief but super-powerful snippets from industry experts! Most conferences these days make presentation recordings available only to those who have registered. Here’s another way Fortify is unique – all the presentations are fully available to the public on the conference website!

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If you need some leadership coaching or support in formulating your onboarding plan, creating and executing a training plan, or articulating your unique hospitality philosophy, at Beyond the Wine, we’re here to support you!