Insights

Insights

Strategies to Weather the Storm – The Importance of Increasing Trust within your Winery Team

New Taxation Burdens are Coming In my last article I referenced news of the new regulatory environment within which Canadian wineries will soon operate following the World Trade Organization’s ruling regarding taxation practices. The new rules will put pressure on our domestic wineries, many of which may risk their very…

Beyond The WineSeptember 24, 2020

Insights

How the Art of Listening Can Save Your Team and Get You More Customers!

Huge change is on the horizon for the Canadian wine industry. In response to the recent coverage about the World Trade Organization decision which will result in more severe legislative and taxation regimes for the Canadian wine industry, this is the third installment in our three-part series on strategies wineries…

Beyond The WineSeptember 15, 2020

Insights

Tasting Room: Are We Having a Relation-sip? Or Are We Just Going Through the Motions?

Exploring the sumptuous Sonoma Valley in its lush springtime glory, one of our afternoons in Dry Creek, near Healdsburg, offered an interesting contrast in tasting room experiences and a reflection on human connection in customer service. I'll tell you about the first experience with this article. It was Easter Sunday…

Beyond The WineSeptember 14, 2020

Insights

COVID-19: What can we DO? How can we help local businesses?

Taking action, "DOING", having an impact can make us feel like we have a modicum of control in times of uncertainty and confusion, such as in this surreal moment we're living right now. Our beloved wineries, restaurants, hotels - and other sectors too - have already been hit very hard by…

Beyond The WineSeptember 14, 2020

Insights

Virtual Wine Tastings & Other Survival Strategies

Faced with an imminent threat or crisis, our reptilian brain automatically takes over. This most primitive part of our brain is responsible for our survival instincts so in a crisis, without delay, it gets us right to the essential instinctive choice to fight, to flee or to freeze. If you’re…

Beyond The WineJuly 17, 2020

Insights

Pronounce BC’s Italian Grape Varietals Like A Pro!

Have you ever felt intimidated by a wine list because of the foreign names? Have you ever resisted ordering a wine because you were afraid you couldn’t pronounce it correctly? Or as a server or tasting room team member, do you wish you could more confidently and competently pronounce the…

Beyond The WineJuly 17, 2020

Insights

Top Tips For An Awesome Virtual Wine Tasting Experience

By now, we’ve all moved to some version of virtual. We’re using different platforms for work meetings, online happy hours, fitness/wellness sessions, catching up with friends and just staying connected as best we can. There’s talk now of wineries cautiously reopening at a date yet to be determined and with…

Beyond The WineJuly 17, 2020

Strategies to Weather the Storm – The Importance of Increasing Trust within your Winery Team

How the Art of Listening Can Save Your Team and Get You More Customers!

Tasting Room: Are We Having a Relation-sip? Or Are We Just Going Through the Motions?

COVID-19: What can we DO? How can we help local businesses?

Virtual Wine Tastings & Other Survival Strategies

Pronounce BC’s Italian Grape Varietals Like A Pro!

Top Tips For An Awesome Virtual Wine Tasting Experience

Newsletter Sign Up