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Cultivate your Team with the same care and passion as you cultivate your vineyard

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Training and Coaching

From the Tasting Room to the Board Room

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DTC Sales and Hospitality Training

Our programs train your team to recognize and react to buying signals, feel comfortable asking for the sale and master the elegant art of the upsell.

Team Building Workshops

Improve communication, avoid conflict and misunderstanding to build a cohesive team that is efficient, effective, productive and happy.

Winery Hospitality Tune-Up

We’ll do an assessment and tune-up to ensure you’re firing on all cylinders and not leaving sales on the table.

Consumer Engagement Strategies

We develop strategies and programs to engage your guests and retain your loyal customers so they want to keep coming back

Mystery Shopping

Call us for a complete and professional assessment of your visitor experience from A to Z. We’ll identify those areas for improvement that will allow your team to be even more effective.

Testimonials

“Ignite Pizzeria staff recently got to work with Ashli Komaryk with Komaryk Communications for a training day to boost our customer service skillset: active listening, emotional intelligence, and problem-solving. Well worth it! Thank you Ashli for your wonderful professional, compassionate, and motivating presence. We are happy to recommend you for other businesses looking to get everyone on the same page about service quality!”

Jennifer WManager at Ignite Pizzeria

“Ashli is an extremely positive and magnetic personality. She is easy to work with and her enthusiasm and insights have taken a group of strangers and helped us to bond as a team. The most valuable to me was learning to work with each of our personality types. Fascinating discovery that I now use in my relationships outside work as well. Ashli's teachings and insights are a must!”

Kim KAsst. Tasting Room Manager, Phantom Creek Estates Winery

“Ashli introduced the concept very clearly from the beginning, which set a great foundation to work on. She also provided an environment (through activities) where we got to know the other participants quickly.”

Workshop Participant

“Learned a lot about myself and how better to work with others. Good concrete goals and actions came out of this course experience.”

Workshop Participant

“I had the privilege to work with Ashli on several official high profile promotional events, in my former capacity as Italian Travel Commissioner for Canada. Her outstanding professional know-how and managerial skills have always impressed me and I am pleased to recommend her as an ideal business partner.”

Enzo CMarketing Solutions for Unique Travel Products

“I've taken the DiSC with the CPA program and it's probably the most accurate test I've ever taken. It did an outstanding job of figuring out what makes me tick.”

Matthew PVice President, Finance, New Market Funds

“Ashli is a committed professional who is a joy to work with. Her energy and enthusiasm are infectious. And she is very knowledgeable in people development and personality assessment. She is dedicated to the success of her clients and goes the extra mile to ensure her advice, tools and expertise are having a positive impact on her client’s business.”

Rob DCEO at IOVIA
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What is “Beyond the Wine”?

A new philosophy for the tasting room to give your winery a competitive edge. We offer a new type of training for winery tasting room teams and leadership teams. We go beyond the training that is specific to your wines - after all, you’ve got that covered! With innovative tools and interactive exercises, we train your team in the fine art of tasting room hospitality, and in the communication techniques, they need to create an authentic connection with your guests and with each other. This results in higher DTC (Direct-to-Consumer) sales, more Wine Club enrollment, greater employee engagement and retention, lifelong loyal customers, and rave reviews for your winery!

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Let’s strengthen your team!

Make every single guest engagement count with our “Beyond the Wine” training. Give us a call and find out how we build your team’s sales skills for a more profitable bottom line!